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Dealertrack DMS
4,4 (115)
Solution de gestion des concessionnaires
Afficher les alternatives
Note globale
4,4/5
(115)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,2/5
Support client
4,3/5
84%
des utilisateurs recommandent cette application
En savoir plus sur Dealertrack DMS
Filtrer
Note globale
Taille de l'entreprise
- Auto-entrepreneur
- 2–10
- 11–50
- 51–200
- 201–500
- 501–1 000
- 1 001–5 000
Temps d'utilis.
- 6 à 12 mois
- plus d'un an
- 1 à 5 mois
- plus de deux ans
Secteur d'activité
- Biens de consommation
- Vente au détail
- Logiciels
- Services financiers
- Immobilier
- Comptabilité
- Automobile
- Marketing et publicité
- Services aux consommateurs
- Services et technologies de l'information
Classer par
Le plus utileLe plus récent
115 avis
Cristian
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit10.0/10
At your finger tips!
Publié le 22/10/2019
Overall dealertrac was functional and pretty quick for approvals.
Overall dealertrac was functional and pretty quick for approvals.
Avantages
Allowes me to view multiple finance companies at a press of a button. Gives you information on additional documents that are needed. Quick information upload
Inconvénients
The cons for me is that it allowed other F&I users to see qualified and minimal qualified candidates. This did create issues with cherry picking.
Julie
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit8.0/10
Dealertrack Made My Job Easier
Publié le 29/09/2020
My overall experience is fine. Happy with my DealerTrack and think dealers would love it.
My overall experience is fine. Happy with my DealerTrack and think dealers would love it.
Avantages
I enjoyed being able to long on anywhere to underwrite deals. It also made pulling reports and entering new dealers easy.
Inconvénients
I did not like when I could not get a dealer to “line up”. Most of the time they lined up perfect, but sometimes it would take too long.
Mikelle
Note globale
- Secteur d'activité :Biens de consommation
- Taille de l'entreprise :Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit5.0/10
Didn't love, didn't hate it.
Publié le 28/12/2018
Overall it was alright. It wasn't terrible, but as a receptionist who does a lot of paperwork for a...
Overall it was alright. It wasn't terrible, but as a receptionist who does a lot of paperwork for a dealership, I would have appreciated an easier to navigate system.
Avantages
I used dealertrack as a receptionist for a car dealership for about a year. Once you know where everything is and what numbers and info to put where, it's a really easy program to use for a dealership needs. I was able to get fast and get salesmen and managers reports they needed very quickly!
Inconvénients
This program looks very dated. It's also almost impossible to find things on your own. I went through a couple days of training to learn how to navigate the software and for the next few weeks I had to reference cheat sheets I had made or ask questions.
NICHOLAS
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit10.0/10
Dealertrack ELT Services
Publié le 12/04/2017
I was first introduced to Sue Phillips and her team at Dealer Track back in December 2016. I was...
I was first introduced to Sue Phillips and her team at Dealer Track back in December 2016. I was trying to help a fellow Dealer obtain his ELT # for the state of Arizona.
I noticed that at that time Dealer Track was experiencing a bit of a staffing challenge, however, the level of support I was getting was phenomenal!! Sue and her team worked around all obstacles including the shortage of resources available to complete the process.
3 months later I obtained my dealer license, I remembered how professional the team at Dealer Track was, so I decided implement my ELT# with Sue and her team. I made the right choice!! Sue and her team were able to complete the entire process start to finish in record time. Thanks again for Stepping up and helping our new Dealership. Time is money, and DealerTracks speed and efficiency definitely contributed to our overall bottom line profitability.. I would rate this as Best In Class Industry Service!!!
Nick Buzzetta
AZ Auto Connect
John
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit10.0/10
DealerTrack is a must!
Publié le 20/04/2020
Overall my experience with DealerTrack has been great!
Overall my experience with DealerTrack has been great!
Avantages
They consistently stay up to date and on top of their platform.
Inconvénients
Does not show ltv and other things while submitting like some competitors.
Anthony
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit5.0/10
Service Writing
Publié le 26/05/2021
DMS helps with our business by allowing us to use a time clock to clock in and out for the day, it...
DMS helps with our business by allowing us to use a time clock to clock in and out for the day, it also helps with writing and booking RO's and overall it helps streamline our process a bit better than it has been in the past.
Avantages
After the initial learning curve, things are pretty straight forward. The thing I like most is being able to streamline processes in our company that used to take up infinitely more time than they do now.
Inconvénients
Some features that can be approved on is menu placement for shortcuts when working within workflows. Also being able to edit tickets that have been booked and make amends if need be.
Liz
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit8.0/10
User Friendly Business Softwarw
Publié le 26/02/2021
Amazing customer service and support. It is easy to get an real live person on the line to walk...
Amazing customer service and support. It is easy to get an real live person on the line to walk you through any issue. Overall, I am very pleased and glad my company chose Dealertrack.
Avantages
I love how diverse the functionality of Dealertrack, from tracking employee activity to streamlining processes this is a tremendously helpful tool
Inconvénients
Dealertrack has "married" with so many other systems, we have long term employees with multi-profiles as a result. It would be great if there was an automated process to merge the systems to create a better user experience as the platform expands.
Leah
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit8.0/10
Good but a little hard to navigate
Publié le 09/06/2021
Easy to track funding , like that we can upload lender requirements directly to the site
Easy to track funding , like that we can upload lender requirements directly to the site
Avantages
Inputting info easy to do, communication with lenders is good.
Inconvénients
Going in between multiple applications with one customer, navigation is redundant
finding forms and lenders is not user friendly
John
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit7.0/10
Dealertrack, good but some faults
Publié le 06/08/2019
I have found that overall this is a good platform. I like the overall UI and ease of use.
I have found that overall this is a good platform. I like the overall UI and ease of use.
Avantages
I like that I have become accustomed to all of the features and its ease of use. Being a daily user I need something that functions properly so I can work efficiently.
Inconvénients
Sometimes the software can crash with some regularity.
Utilisateur vérifié
Note globale
- Secteur d'activité :Logiciels
- Taille de l'entreprise :51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
- Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit5.0/10
My company is integrated with Dealertrack
Publié le 18/04/2019
Without DealerTrack integration my company would not have at least half of the customers we do. A...
Without DealerTrack integration my company would not have at least half of the customers we do. A lot of our customers use DealerTrack so integration with them is vital to our success.
Avantages
Their customer service is not the best but it is above average.
My company integrates with DealerTrack and their support staff is superb.
Their website is very organized and the interface makes it easy to navigate.
Inconvénients
The only con I have ran into is that their website on works on Internet Explorer and can not be accessed through Google Chrome without an extension.
Nick
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit8.0/10
Customer Support for Printers - Hit or Miss
Publié le 17/05/2021
Avantages
Their customer support for troubleshooting with printers can be great. When you get a truly qualified support specialist, they really take the time to make sure your issue is resolved.
Inconvénients
Unfortunately when their customer support is lacking knowledge or wiliness to take the time to listen it can put a sour taste in your mouth.
Adam
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit7.0/10
Good tool but not great
Publié le 18/12/2019
Dealertrack is mandatory for my job. The dealership has been using it since before I started...
Dealertrack is mandatory for my job. The dealership has been using it since before I started working here. Its old school and could use a facelift. I hear they're coming out with a unify system but we'll see if it is much of an improvement.
Avantages
It allows me to accomplish most of my daily tasks without much headache
Inconvénients
The user interface isn't great. It could be so much better. Some parameters should be automatic. In the forms section the scroll function is weird and everything seems very old school.
Babs
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit10.0/10
Very easy to manuver
Publié le 26/05/2021
Its a time saver for sure. And its so easy to learn even if youve never used it before.
Its a time saver for sure. And its so easy to learn even if youve never used it before.
Avantages
I love to be able to access the different financial institutes for payoffs, you cant image how much time this saves.
Inconvénients
I would love it if more banks signed up with them. It gives you easy access without ever having to pick up the telephone and hold on for 20 minutes.
Dan
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit10.0/10
Great company with great products and people
Publié le 29/09/2020
Free product that is simple to use. I use it for finance applications.
Free product that is simple to use. I use it for finance applications.
Avantages
The product caters around the auto industry in all ways. It's consistently getting better by the day.
Inconvénients
Certain software glitches with all the new additions they have been making. The problem is dealing with the IT support in India.
Melissa
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit10.0/10
Best DMS I've Used!
Publié le 11/01/2022
Avantages
I love how easy Dealertrack DMS is for our used car lot. We use it daily to track our inventory and submit finance deals through outside lenders. The documents provided are very helpful for our business as well. Its very easy to learn!
Inconvénients
Nothing that I do not like about Dealertrack DMS
Rick
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit7.0/10
If you’re new in the business, this is the most simple software and best bang for your buck...
Publié le 16/12/2021
Like my title says. Best bang for your buck.
Like my title says. Best bang for your buck.
Avantages
Finance finance finance! You need a way to submit your deals, the old school sending customers to the bank themselves doesn’t work anymore.
Inconvénients
The wait time to get signed up. Customer service could be much better.
Briana
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit10.0/10
Easy to use, fast results.
Publié le 20/10/2022
Avantages
The ease of navigating the system is wonderful.
Inconvénients
Access to chat seems to be difficult to find. When I need to reference something mentioned in the initial chat, it is a bit difficult to relocate those terms.
Linda
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit9.0/10
easy to use
Publié le 10/04/2018
saves time. availability of finding new lenders
saves time. availability of finding new lenders
Avantages
it sends all the information needed to several financial institutions therefor saving us time and money.
Inconvénients
not all financial institutions are available or integrated with the software . Unable to fax credit applications
Ben
Note globale
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Great DMS
Publié le 17/11/2017
Avantages
Easy to use for our business office managers and our office staff. Great program that helps track incentives.
Inconvénients
Cost is a little higher than others but we dont mind paying a little extra to get such a great and easy to use product
Tami
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit10.0/10
Fast for Funding deals
Publié le 14/07/2022
Avantages
Super easy to use especially for uploaded deals and stips
Inconvénients
Not very mobile friendly, very hard to log in with a mobile device
Lisa
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit10.0/10
Dealertrack keeps our F&I process streamlined
Publié le 23/02/2021
I use Dealertrack daily to submit loan applications for funding. It's simple to apply to multiple...
I use Dealertrack daily to submit loan applications for funding. It's simple to apply to multiple lenders simultaneously and track status no matter where we are in the funding process. The copy and resubmit option is exceptionally helpful for clients who are not sure what route to take.
Avantages
I love that Dealertrack is user friendly. I can sort by current applications, contracts in transit and user.
Inconvénients
There have not been any features that I have had issues with when using Dealertrack software so far.
Natasha
Note globale
- Secteur d'activité :Vente au détail
- Taille de l'entreprise :2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit8.0/10
Review on DealerTrack
Publié le 10/08/2023
Overall it is easy to use for running credit apps.
Overall it is easy to use for running credit apps.
Avantages
The features are user friendly and quick to fill out.
Inconvénients
The least liked portion of dealertrack for me, is trying to locate updated versions of the specific bank forms to file with the contracts.
Brandon
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit8.0/10
Expensive but great
Publié le 14/08/2018
Avantages
Great way to submit and structure deals and easily imports other deals
Inconvénients
Crm is terrible and way over priced, credit pulls too
chris
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit8.0/10
dealership simplified
Publié le 07/11/2016
this product has stream lined our business and the way we do all of our daily tasks, has made...
this product has stream lined our business and the way we do all of our daily tasks, has made selling a car a lot easier with everything in one location
Avantages
simplicity
Inconvénients
na
Paul
Note globale
- Secteur d'activité :Automobile
- Taille de l'entreprise :11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
- Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit8.0/10
Dealertrack DMS
Publié le 24/06/2022
Overall I like the program. Right now I only use it to do inventories. The inventory program is 1...
Overall I like the program. Right now I only use it to do inventories. The inventory program is 1 of the best but could use some minor improvements.
Avantages
The program is not overly complicated and easy to use overall
Inconvénients
Sometimes the features are a little basic.
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